Important note: Bring identification documents when boarding (Citizen ID card for domestic guests and Passport for international guests; children under 11 years old must have a photo of their birth certificate to verify their age).

Surcharge of 600.000 VND/ guest on the following occasions:

• Lunar New Year 21-22-23-24/01/2023
• Christmas’ Eve 24/12/2022 and 2023
• New Year’s Eve 31/12/2022 and 2023

CHILDREN'S POLICY:

• Only 01 (one) child under 5 years old per 01 (one) room may be considered for a discount when sharing a room and bed with 02 (two) adults.
• Children under 05 years old sharing a room and bed with their Parents stay free of charge
• Children aged 5 – 6 sharing a room and bed with their Parents are charged 50% of the rate for 01 adult,
• Children aged 7 – 10 sharing a room and bed with their parents are charged 75%
• Children aged 11 and over are charged the adult rate
• Children sharing with 1 adult, or 2 children sharing 1 room, are charged the adult rate.

AMENDMENT AND CANCELLATION POLICY:

Late changes or reductions in the number of guests on an advance booking will be treated as a late cancellation, with the applicable penalties stated below. Increases are subject to confirmation based on actual availability. Cancellation fees will be automatically charged to the guest's account.

1. Joining guests booking fewer than 03 cabins:

• More than 15 days before the departure date: No penalty
• From 14 to 10 days before the departure date: 30% of the total amount
• From 09 to 03 days before the departure date: 50% of the total amount
• Within 24 hours before departure or No notice: 100% of the total amount

2. Joining guests booking 03 cabins or more:

• More than 30 days before the departure date: No penalty
• From 29 to 15 days before the departure date: 30% of the total amount
• From 14 to 7 days before the departure date: 50% of the total amount
• Within 6 days before the departure date or No notice: 100% of the total amount
• For increases in the number of guests, the company is responsible for confirming the request based on the vessel's availability.
• For reductions in the number of guests, the corresponding cancellation policy will apply in proportion to the reduction in cabins.

3. Full-vessel charter guests:

• More than 30 days before the departure date: No penalty
• From 15 to 29 days before the departure date: 50% of the total amount
• From 10 to 15 days before the departure date: 70% of the total amount
• From 5 to 10 days before the departure date: 90% of the total amount
• Within 5 days before the departure date or No notice: 100% of the total amount