Ruby Tam Đảo
Frequently asked questions
- Life jackets and pool floats are provided in the swimming pool area.
- Most homestays/villas do not keep dogs or allow them to roam freely.
- The first-aid kit contains basic supplies.
There are 2 dining options:
- You can bring food and cook for yourself. The homestay provides a barbecue grill, cooking utensils, bowls and chopsticks free of charge (you can pay to have your food grilled and dishes washed, and pay for charcoal if used).
- If you prefer not to cook, you can contact the property manager to order meals at your unit.
- Please contact Justfly via chat for specific information about the pool at each property.
- The pool water will be changed regularly before guests arrive.
- Parking is available at the homestay, and you can follow Google Maps to get there. The property is easy to reach, and there are many other homestays in the area, so it does not feel isolated.
- Justfly will send you the bank transfer details needed to confirm your booking.
- Check-in is at 14:00, and check-out is at 12:00 the following day.
- Only the person who made the booking needs to present their identity card/citizen ID card.
- Bookings are non-refundable and cannot be canceled or changed - Transfers are supported.
- Please remember to bring your ID card or passport to complete the check-in process (REQUIRED).
- The homestay/villa strictly prohibits the use of stimulants, laughing gas, and illegal drugs. Anyone found violating this rule will be refused service and asked to leave the homestay/villa, with no refund of the deposit.
- This depends on how many pets you plan to bring and how much they weigh. - Each unit has its own pet policy, so Justfly will need to confirm after receiving your request.