Beautiful homestays in Hoàn Kiếm District
Frequently asked questions
- The 01-bedroom units generally offer guests a private, separate space.
There are 2 dining options:
- You can bring food and cook for yourself. The homestay provides a barbecue grill, cooking utensils, bowls and chopsticks free of charge (you can pay to have your food grilled and dishes washed, and pay for charcoal if used).
- If you prefer not to cook, you can contact the property manager to order meals at your unit.
- Justfly will send you the bank transfer details needed to confirm your booking.
- Check-in is at 14:00, and check-out is at 12:00 the following day.
- Bookings are non-refundable and cannot be canceled or changed - Transfers are supported.
- Please remember to bring your ID card or passport to complete the check-in process (REQUIRED).
- The homestay/villa strictly prohibits the use of stimulants, laughing gas, and illegal drugs. Anyone found violating this rule will be refused service and asked to leave the homestay/villa, with no refund of the deposit.
- Only the person who made the booking needs to present their identity card/citizen ID card.
- This depends on how many pets you plan to bring and how much they weigh. - Each unit has its own pet policy, so Justfly will need to confirm after receiving your request.